- Global Status Page — a single page showing selected monitors from your organization
- Client Status Pages — individual pages per client, ideal for MSPs and agencies managing multiple accounts
Status pages require the Status Pages module. The page is accessible to Admin and Superadmin roles.
Global Status Page
The global status page displays selected uptime monitors at/status. It represents your organization’s overall service health.
Setting Up
- Navigate to Status Pages (from Settings)
- On the Global tab, toggle Enable Status Page on
- Configure the page settings:
| Setting | Description | Default |
|---|---|---|
| Page Title | Heading shown on the public page | System Status |
| Company Name | Displayed below the title (optional) | — |
| Custom Logo URL | URL to your logo image (optional) | Upmetr logo |
| History Days | How many days of uptime bars to show | 90 |
| Show Response Times | Display latency in milliseconds | On |
| Show Uptime Percentage | Display rolling uptime % per monitor | On |
- In the Public Monitors panel, select which monitors to display
- Click Save Changes
Access Token (Optional)
By default, the global status page is open to anyone with the URL. To restrict access:- Toggle Require Access Token on
- Click Save Changes — a unique token is generated automatically
- The access URL changes to
/status?token=<secret> - Share this tokenized URL with the people who need access
Generating History Data
If you already have monitor metrics but no uptime history bars, use the Generate History button to backfill historical data from existing check results.Client Status Pages
Client status pages are designed for MSPs, agencies, and teams that manage infrastructure for multiple clients. Each client gets their own dedicated status page with a unique URL and access token.Creating a Client
- Go to Status Pages and switch to the Clients tab
- Click New Client
- Enter the client name (e.g., “Acme Corp”)
- The slug is auto-generated from the name — this becomes part of the public URL (
/status/acme-corp) - Click Create
Assigning Cloud Accounts
After creating a client, assign cloud accounts to them. All uptime monitors associated with those accounts will appear on the client’s status page.- On the client card, click the link icon
- Select the cloud accounts that belong to this client
- Click Assign
Enabling the Status Page
- On the client card, click Create Status Page
- Toggle the page on using the switch
- A unique access token is generated automatically
- Click Copy URL to get the shareable link — it follows the format
/status/<slug>?token=<secret>
Access Control
All status pages use token-based access control:- Each status page (global or per-client) has its own unique access token
- The token is embedded in the URL as a query parameter (
?token=...) - Anyone with the URL can view the page — no account or login needed
- The global status page can optionally be made fully public (no token required)
Regenerating Tokens
If a token is compromised or you need to revoke access:- Click Regenerate Token on the status page settings
- Confirm the action
- A new token is generated instantly
- The old URL immediately stops working
Public Page Features
When visitors open a status page, they see:- Overall status banner — “All Systems Operational”, “Partial Outage”, or “Major Outage” based on monitor states
- Monitor cards — each selected monitor shows its current status (Up, Down, Degraded), last check time, response time, and uptime percentage
- Uptime history bars — visual timeline showing daily availability for the configured history period
- Search and sort — visitors can search monitors by name and sort by status or name
- Auto-refresh — the page refreshes automatically every 60 seconds with a visible countdown
- Custom branding — your logo and company name are displayed in the header (global page)
Troubleshooting
Status page shows 'Not Available'
Status page shows 'Not Available'
The status page is either disabled or the access token is invalid. Verify that the page is enabled in settings and that the URL contains the correct token.
No monitors appear on the public page
No monitors appear on the public page
Make sure you have selected monitors in the Global tab, or assigned cloud accounts with active monitors to the client. Only monitors with at least one check result will display data.
Uptime history bars are empty
Uptime history bars are empty
History bars are generated from aggregated daily data. If you recently set up monitors, wait 24 hours for the first bar to appear. For existing data, use the Generate History button to backfill.
Client's status page shows no monitors
Client's status page shows no monitors
Verify that cloud accounts are assigned to the client (link icon on the client card) and that those accounts have active uptime monitors.
Old URL still works after regenerating token
Old URL still works after regenerating token
Token regeneration is instant. If the old URL still loads, clear your browser cache or try in an incognito window. The backend invalidates the token immediately.
I can't access the Status Pages settings
I can't access the Status Pages settings
Status pages configuration requires Admin or Superadmin role and the Status Pages module on your plan.

